Skip to main content
A flow can sit as a draft forever — it won’t affect a real conversation until you publish. Always test before you publish.

​
Dry-run

In the flow editor, click Test run. You get a simulation panel:
  1. Pick a trigger event (e.g. message_received on WhatsApp).
  2. Fill in simulated message text, tags, contact fields.
  3. Click Run.
The canvas lights up each node as it executes. You see:
  • which conditions matched
  • what message would have been sent (not actually sent)
  • which assignee would have been chosen
  • any tags / actions that would have fired
Iterate until it matches your expectation.

​
Validation

When you click Publish, Keloa validates the flow and blocks publishing if:
  • A node is missing a required config (e.g. Message with empty template).
  • A Condition has an unreachable branch.
  • A WhatsApp Message is outside the 24-hour window and isn’t a template.
  • The flow would loop indefinitely.
Fix the red nodes it highlights, then publish.

​
Publishing

Click Publish. The flow:
  • Gets a version stamp.
  • Becomes live immediately — next matching trigger runs it.
  • Previous version is archived (not deleted).

​
Monitor

Open the flow → Runs tab for a live log:
  • Every trigger firing (timestamp, conversation link)
  • Which branch was taken at each condition
  • What nodes ran
  • Any error messages
You can filter by status (success / partial / failed) and date.

​
Rollback

Go to Versions → pick a previous published version → Restore. It becomes live immediately. The broken version stays archived in case you want to compare or patch.

​
Pausing

Toggle the flow’s status to paused to stop all runs without deleting. Useful during incidents or while redesigning.

​
Best practices

  • Ship small, iterate. One flow, one purpose. Don’t build a mega-flow with 30 nodes.
  • Tag from the flow, so you can measure its impact later in analytics.
  • Dry-run three scenarios: the happy path, an edge case, and a “nothing matches” case.
  • Review runs weekly for the first month. Most surprises show up in the first 100 runs.