List view
Each row shows:- Type (website / file / snippet / Q&A)
- Name
- Attached agent
- Status (queued / syncing / synced / failed)
- Last synced
Recrawl a website source
Open the source → Recrawl. Keloa refetches every page and re-indexes. Old chunks are swapped for new atomically — there’s no “gap” where the agent loses the knowledge. Use this when you’ve updated pages, added new ones, or a customer gets a stale answer.Retry a failed source
If the status is failed, open it to see why. Common causes:- Domain unreachable during the crawl → Retry
- File parsing error (corrupted PDF) → re-upload
- Cap exceeded → remove unused sources or upgrade plan
Retry a single page
Inside a website source, each page has its own status. If one page failed (e.g. a 5xx at the time), click Retry on just that row without rebuilding the whole crawl.Reassign to another agent
Open the source → Agent dropdown → pick a different agent → save. Re-indexes against the new agent in seconds. Useful when splitting one agent into two.Delete a source
⋯ → Delete on the row. Immediate:- Chunks are removed from the vector index.
- Raw file (if any) is scheduled for deletion.
- The agent will no longer see this content on the next message.
Bulk delete
Select rows with the checkboxes → Delete selected. Great when cleaning up after a reorg.Storage budget
The bar at the top of the page shows MB used vs. your plan cap. When you hit the cap, new sources fail with “over cap” — delete unused sources or upgrade. Vector count (under the bar) is a rough indicator of index size; it drives search latency, not your bill.Troubleshooting
| Issue | Fix |
|---|---|
| Source stuck at queued | Worker isn’t running. Wait 1–2 minutes, or contact support. |
| Source stuck at syncing for hours | Retry. If it fails again, check the URL or file. |
| Answer doesn’t reflect a page I updated | Recrawl the source. |
| Too many pages crawled on a small site | Use a narrower starting URL (e.g. /products instead of /). |
| Sensitive info leaking into replies | Delete the source containing it, then Recrawl remaining sources. |